Serve TeamParking Lot
Parking Lot Serve Team Guide
Parking Lot Serve Team members create a great first impression—helping guests arrive safely, navigate parking, and reach the doors with confidence (in every kind of weather).
Timing (updated): Please arrive when Planning Center indicates and follow any updates from your Team Lead.
Why do I do this?
You serve because Jesus washed feet. You serve because through your gifts and efforts we stay on mission to disciple people, deliver hope and champion our city. You serve because people are looking—like you once were—for a place to be known, find hope and bring heaven to the city of St. Paul.
Serve Team posture
- Warmth first: smile, eye contact, and a helpful tone.
- Clarity matters: if someone looks unsure, step in gently.
- When in doubt, ask your Team Lead.
Always follow Team Lead & staff direction.
If anything feels unclear, unsafe, or urgent, get help right away.
What do I do?
Parking Lot Concierge
Welcome people as they arrive and help them safely transition from car to church.
Secondary Lots
Support guests crossing safely and communicate available spaces to keep traffic flowing.
What do I need to know?
- Be familiar with Planning Center and how to contact your Team Lead.
- Know key entrances and how to direct people to the sanctuary, kids check-in, and restrooms.
- Be friendly to everyone you encounter and help people connect with others when you can.
- Dress for weather and prioritize safety (slips, traffic, visibility).
How do I do it? (Sunday flow)
- 1) Confirm your scheduleRespond promptly in Planning Center.
- 2) Arrive & join the Serve Team meetingArrive when Planning Center indicates for the Team Summit morning meeting.
- 3) Get your assignmentYour Team Lead will assign your location(s) and clarify the plan for the day.
- 4) Dress and gear for weatherUse layers, gloves, traction, rain gear—whatever you need to serve safely.
- 5) Be in position earlyBe at your station early enough to support arrivals.
- 6) Welcome & assist arrivalsSmile, wave, open doors when appropriate, and help people navigate parking and entrances.
- 7) Support safe crossings & traffic flowHelp guests cross safely (as assigned) and relay open spaces.
- 8) Transition into serviceOnce released by your Team Lead, join the service and stay available if needed.
What success looks like
- Guests feel welcomed before they even step inside.
- Traffic and crossings remain calm and safe.
- People know where to park and where to enter without stress.