Serve TeamSecurity
Security Serve Team Guide
Security Serve Team members provide safety and peace of mind—helping maintain a secure environment, supporting emergency procedures, and serving with calm, friendly presence.
Timing (updated): Please arrive when Planning Center indicates and follow any updates from your Team Lead.
Why do I do this?
You serve because Jesus washed feet. You serve because through your gifts and efforts we stay on mission to disciple people, deliver hope and champion our city. You serve because people are looking—like you once were—for a place to be known, find hope and bring heaven to the city of St. Paul.
Serve Team posture
- Warmth first: smile, eye contact, and a helpful tone.
- Clarity matters: if someone looks unsure, step in gently.
- When in doubt, ask your Team Lead.
Always follow Team Lead & staff direction.
If anything feels unclear, unsafe, or urgent, get help right away.
What do I do?
Provide security and peace of mind, conduct patrols to guard against theft, assist in carrying out emergency procedures, and maintain a safe environment on Sundays and during events.
What do I need to know?
- Be familiar with Planning Center and how to contact your Team Lead.
- Know the building well enough to direct people and monitor potential risks.
- Be friendly to everyone you encounter and help people connect with others when you can.
- Walkie talkies may be used to communicate with team members and staff during service.
How do I do it? (Sunday flow)
- 1) Confirm your scheduleRespond promptly in Planning Center.
- 2) Arrive & join the Serve Team meetingArrive when Planning Center indicates for the Team Summit morning meeting.
- 3) Check your assignmentConfirm whether you are scheduled for kids area, sanctuary/lobby, or blended coverage.
- 4) Conduct regular patrolsWalk the perimeter and building throughout the morning to notice concerns early.
- 5) Support kids area safety (if assigned)Monitor halls and help ensure children and classrooms are secure.
- 6) Be available for emergenciesKnow who to contact and be ready to assist with emergency procedures.
- 7) Post-service building sweepSweep key areas after service and close down as directed.
- 8) Return equipmentReturn walkie talkies/lanyards as directed by your Team Lead.
What success looks like
- People feel safe without feeling policed.
- Potential issues are noticed early and escalated quickly.
- Kids areas remain secure, calm, and orderly.