Serve TeamTech & Production
Tech & Production Serve Team Guide
Tech & Production creates a space that is visually and sonically pleasing—free from distractions—so people can have an uninterrupted encounter with God.
Timing (updated): Please arrive when Planning Center indicates and follow any updates from your Team Lead.
Why do I do this?
You serve because Jesus washed feet. You serve because through your gifts and efforts we stay on mission to disciple people, deliver hope and champion our city. You serve because people are looking—like you once were—for a place to be known, find hope and bring heaven to the city of St. Paul.
Serve Team posture
- Warmth first: smile, eye contact, and a helpful tone.
- Clarity matters: if someone looks unsure, step in gently.
- When in doubt, ask your Team Lead.
Always follow Team Lead & staff direction.
If anything feels unclear, unsafe, or urgent, get help right away.
What do I do?
Provide technical support so all people can hear, see, and participate in a distraction-free zone.
What do I need to know?
- Be familiar with Planning Center and how to contact your Team Lead.
- Be familiar with the tools you operate (ProPresenter, Vista 3, SQ-7, camera system).
- Keep backstage and the tech booth clean and organized.
- If you’re new: shadow first until your Team Lead clears you to run solo.
How do I do it? (Sunday flow)
Core Principle: Keep the room calm and distraction-free by setting up early and following the correct power order.
- 1) Confirm your scheduleRespond promptly in Planning Center.
- 2) Arrive & check inArrive when Planning Center indicates and confirm your role for the day.
- 3) Set up your stationPower on, connect, and load the correct presets/scenes for your role.
- 4) Run rehearsalVerify inputs, slides, lighting cues, and camera framing during practice.
- 5) Run serviceFollow cues and keep everything distraction-free.
- 6) Shut down & resetPower down systems properly and reset spaces as directed.
- 7) Communicate issuesReport anything that needs attention to your Team Lead.
What success looks like
- Sound, visuals, and lighting support worship without distraction.
- Systems are shut down properly and spaces are clean.
- Issues are communicated early so they don’t repeat.