Serve TeamTransportation
Transportation Serve Team Guide
The Transportation Serve Team helps people get to church and back safely—coordinating van use, noticing maintenance needs, and keeping the van clean and ready.
Timing (updated): Please arrive when Planning Center indicates and follow any updates from your Team Lead.
Why do I do this?
You serve because Jesus washed feet. You serve because through your gifts and efforts we stay on mission to disciple people, deliver hope and champion our city. You serve because people are looking—like you once were—for a place to be known, find hope and bring heaven to the city of St. Paul.
Serve Team posture
- Warmth first: smile, eye contact, and a helpful tone.
- Clarity matters: if someone looks unsure, step in gently.
- When in doubt, ask your Team Lead.
Always follow Team Lead & staff direction.
If anything feels unclear, unsafe, or urgent, get help right away.
What do I do?
Manage and coordinate times when the van is used, monitor maintenance needs, and keep it clean. Transportation to and from Metro Hope Ministries may be included on Sundays as scheduled.
What do I need to know?
- Be familiar with Planning Center and how to contact your Team Lead.
- A background check, up-to-date driver’s license, and a clean driving record are required to operate the van.
- Walkie talkies may be used to communicate with team members and staff during service.
- Always follow Team Lead & staff direction for pickup/drop-off logistics.
How do I do it? (Sunday flow)
- 1) Confirm your scheduleRespond promptly in Planning Center.
- 2) Arrive & join the Serve Team meetingArrive when Planning Center indicates for the Team Summit morning meeting.
- 3) Get keys & confirm the planConfirm pickup timing and any updates with your Team Lead.
- 4) Pickup (as scheduled)Drive to Metro Hope Ministries to pick up attendees and bring them to Summit.
- 5) HeadcountTrack how many people you brought over for coordination.
- 6) Post-service returnAfter service, return everyone safely to Metro Hope Ministries.
- 7) Clean sweep & return keysCheck for trash/needs, note maintenance concerns, and return keys.
What success looks like
- Riders feel safe, welcomed, and cared for.
- Pickups/drop-offs are smooth and well-communicated.
- Van stays clean and ready; maintenance needs are noticed early.